I have not received my money back yet, what now?
Have you received a message that your return has been received or that we were unable to deliver your order in full? Then of course you are entitled to a refund from us. We will refund the purchase amount within 5 business days after processing your return.
Sometimes a refund is difficult to see on your bank statement, because it is processed by our bank (Mollie Payments) or directly from PayPal. So you will not see the company name “Petrol Industries”. Still can’t find the refund? Don’t hesitate to contact our customer service. We are happy to look into it for you.