Right of withdrawal
- What is the right of withdrawal?
- Until when can I cancel my order?
- How do I cancel my order?
- Do I have to give a reason when cancelling my order?
- When will I get my money back after cancelling my order?
- My order has already been shipped, can I still cancel it?
Return
- How do I return an order?
- What are the conditions for returns?
- I bought a Petrol Industries item at one of your (online) partners. Can I exchange or return it by you?
- Are there any fees for returns?
- Can I exchange an order?
- What should I do if I received the wrong or a damaged item?